How to choose a billing tool for a start-up?

Industry Highlight
April 12, 2023
How to choose a billing tool for a start-up?

Invoicing is one of the most important processes for a business, as it ensures that customers are paid on time and that the company's finances are in order. However, many businesses struggle with their current invoicing tool, whether it's due to missing functionality, reliability issues or high costs. In this article, we'll explore the key things to consider when choosing a new billing tool for your business.

Estimate your billing needs

The first step in choosing the right billing tool is to assess your company's billing needs. Here are the key elements to consider when making this assessment:

  • Billing Volume: How many invoices does your company issue each month?
    Invoice volume can vary greatly from business to business, so it's important to find an invoicing tool that can effectively handle your company's volume.
  • Types of invoices needed: What types of invoices does your business need to issue?
    From simple invoices to recurring invoices, quotes and purchase orders, it's important to find an invoicing tool that can handle all of your invoicing needs.
  • Payment options: What payment options do you offer your customers?
    Your new billing tool should be able to support all the payment options you offer, including credit cards, bank transfers and mobile payments.
  • Integrations with other systems: What other systems do you use to run your business?
    It's important to find an invoicing tool that can easily integrate with your other systems, such as your accounting software, customer relationship management (CRM) system and e-commerce platform.
  • Invoice customization: Does your business need to personalize invoices with a logo, custom message or other information?
    Make sure your new invoicing tool can accommodate these personalization needs.
  • Tax Management: Does your business have to charge taxes?
    If so, you need to make sure your new billing tool can handle tax management effectively.


By evaluating these key elements and using this checklist, you can be sure to move confidently to the second part : Evaluation of existing billing tools.

The different types of billing tools

There are several types of billing tools available on the market. Here are the main types:

  • Billing software: Billing software allows businesses to create and manage electronic invoices. They are often very comprehensive and offer features such as inventory management, customer contact management and payment management.

For example: Quickbooks, Zoho Invoice, Freshbook, Wave, Xero...

  • Payment Platforms: Payment platforms are online payment solutions that allow businesses to bill their customers online. They are often integrated with e-commerce sites or corporate websites.

For example: PayPal,Stripe, Square, Authorize.net, Braintree...

  • Subscription-based billing: Subscription-based billing tools are designed for businesses that bill for monthly or annual subscriptions. They offer features such as subscription management, recurring billing, and renewal management.

For example: Chargebee, Recurly, Zoho Subscriptions, Chargify, Stripe Billing...

  • Mobile Billing: Mobile billing tools are designed for businesses that need to bill their customers on the go. They are often available as a mobile app for smartphones or tablets and offer features such as on-site invoice creation and payment management.

For example: Invoice2go, Freshbooks, Quickbooks, Square Invoices, Zoho Invoice...

  • Open source billing: Open source billing tools are free software that can be customized and used by businesses to create and manage electronic invoices.

For example: Invoice Ninja, Simple Invoices, Akaunting, InvoicePlane...

Selection of the appropriate billing tool

Now that you know the different types of billing tools available on the market, it's time to choose the one that's right for your business. Here are the steps to follow to select the right billing tool:

  • Assess your billing needs: Before choosing a billing tool, you must first understand your billing needs. Ask yourself the following questions:
    What functionality do you need (e.g., inventory management, customer contact management, payment management)?
  • How often do you bill your customers?
  • Do you charge subscriptions or one-time fees?
  • Do you need to create invoices on the spot?
  • How many customers do you invoice?
  • Evaluate your budget: Cost is an important factor when choosing a billing tool. Billing tools can vary widely in terms of cost and pricing plans. Evaluate how much you are willing to spend on a billing tool.

We also advise you to read our article about Quickbook, on how to organize its migration. We offer you a template to compare tools that our IT buyers use, and a very complete step by step.

To sum up

Invoicing is a critical process for businesses to ensure timely payment from customers and financial stability. However, many businesses face challenges with their current invoicing tool, such as missing features, reliability issues, or high costs.

This article has explored the key factors to consider when selecting a new billing tool for your business, including assessing your billing needs, evaluating your budget, and understanding the different types of billing tools available on the market. By following these steps, businesses can choose the right billing tool that meets their specific needs and improves their invoicing process.

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